Hello, I am
Tony Cox
and I thrive at the crossroads of banking and strategic risk-taking.
About Me
Since I was young, I've had strong motivation and passion pushing me forward. I've worked in banking and finance for ten years, starting as a teller at 17. I've pursued new opportunities while continuing to learn, which helped me build a great work ethic and balance my career, life, and family. I always aim for 100%, and that keeps me driven every day. I have a deep passion for Risk and Strategy Management. The combination of conventional banking offerings and emerging technologies is opening new avenues for businesses and their customers. Being at the forefront of this development excites me for the future and the possibilities it holds.
Relevant Work Experience
Enterprise Risk Manager, 2020 - Current
campus usa credit union
As the Enterprise Risk Manager, I lead the comprehensive Enterprise Risk Management (ERM) framework, focusing ​on continuous enhancement of risk identification, assessment, and mitigation processes across the organization. This ​role is pivotal in strengthening the organization's defenses, ensuring robust vendor management, and maintaining ​stringent fraud prevention measures.
Key Responsibilities:
Notable Accomplishments
eservices and card manager, 2018 - 2022
campus usa credit union
Managed the newly formed eServices department within the credit union. Oversaw tasks that eServices managed such as; online chats, mobile check deposits, member messages, IRA servicing, card servicing (debit/credit), online account openings and various other operational tasks. Being in charge of a new department meant many new tasks and challenges that had to be dealt with efficiently and effectively for continued business operations and growth.
Call center loan officer, 2016 - 2018
campus usa credit union
Worked as a loan officer and member service representative in the credit union's Call Center. Worked in operations taking loan and new account applications as well as credit analysis to offer members products. Took inbound and made outbound calls assisting with banking related questions and issues. Member assistance could include basic account questions, loan questions, account maintenance, escalated calls, online banking assistance and overall member concerns.
accounting clerk, 2015 - 2016
the orthopaedic institute
Worked in the accounting department performing a variety of tasks including general ledger reconciliation, patient refund processing, expense report filings, classifications and various data entries for the business account. Handled petty cash audits throughout each of the offices as well corporate account receipt collection for classifying.
call center agent, 2014 - 2015
florida credit union
member service specialist, 2012 - 2014
florida credit union
Teller 1/2, 2011 - 2012
florida credit union
high School branch manager, 2011 - 2012
florida credit union
Education
Santa Fe College
Santa Fe College
Associates in Business Administration
2013
University of Florida
University of Florida
Bachelors in Business Administration
2016
Saint Leo University
Saint Leo University
Masters in Business Administration
2018
soft skills
Writing
I have many years of experience writing policies, procedures, professional emails, and have taken courses on business writing etiquette.
Communication
10+ years of working with the public, college level public speaking courses and various business presentations.
Management
5+ years of managing two separate departments including a newly formed company function.
Technical skills
Computer Skills
10+ years working with multiple platforms and computers, college level Microsoft courses (Word, Excel, etc) as well as excelling in online schooling.
Risk Assessments
I have performed a multitude of risk assessments within several platforms. I have formulated risk rubrics to standardize assessment practices.
Banking and Risk Solutions
I have many years of experience using software and technologies both specific to finance, banking and GRC.
Specific software skills
GRC/Project
Core Banking
Card Solutions
Microsoft
Family Bonding
I love spending time with my beautiful wife, son, parents, sister, and nephew. Family bonding is important to me and I enjoy all the moments - big or small.
Sports
I will never claim I am actually GOOD at sports, however, I do enjoy casual team sports with friends and attending Florida Gator sporting events. Growing up in a college town, any connection you make can begin with a friendly college rivalry!
Fur Babies
After a long day, coming home to our two wonderful four-legged children will always put a smile on my face. Our dog Penny and cat Rosalina are the sweetest and remind us why and how life can be so great!
Gaming
My parents told me I would eventually grow out of gaming but here I am at 30 still enjoying it! I am interested in all types of games - video games, card games and casino games. Gaming has always had a special place in my heart and has led to many friendships that span the globe. A nice relaxing night gaming with friends will always be a good time for me.